Terms of Service SOCKOMAT

1. Introductory Provisions

These Terms of Service (hereinafter "Terms") govern the relationship between:

Operator:

MARKETING EXPERTS

Company ID: 141 23 987

Registered office: Rybná 716/24, Staré Město, 110 00 Prague 1, Czech Republic

e-mail: info@sockomat.cz

(hereinafter "Operator")

and the User of services provided through the websites sockomat.cz and sockomat.com (hereinafter "Platform").

By using the Platform, registering, or ordering a service, the User expresses consent to these Terms.

2. Subject of Service

The SOCKOMAT Platform provides digital services utilizing artificial intelligence (AI) for:

• generating textual, visual, and audiovisual content for social media and marketing purposes,
• analyzing communication style, brand, or personal profile,
• creating and managing digital avatars,
• automating content publication.

Services are provided in FREE, PLUS, PREMIUM, and PREMIUM PLUS variants, which differ in scope of features and number of generations.

3. Registration and User Account

• Full use of Platform services requires User registration.
• The User is obliged to provide truthful information and protect access credentials to their account.
• The Operator is not responsible for misuse of the account by a third party.
• The account may be suspended or terminated by the Operator in case of violation of these Terms.

4. Prices and Payment Terms

• Current prices and scope of services are listed in the Price List available on the website.
• Prices are stated in EUR or CZK excluding VAT, unless otherwise stated.
• Payment is made in advance via online payment gateway, bank transfer, or other method enabled by the Platform.
• After payment of the service, the User is granted access to the purchased plan for the selected period (e.g., 30 days).
• The Operator may offer discounts, promotions, or trial versions, which are time-limited and cannot be combined.

5. User Rights and Obligations

The User undertakes to use the service only for legal purposes and in accordance with these Terms.

It is prohibited to:

• generate content that is illegal, hateful, offensive, discriminatory, or violates the rights of third parties,
• use the service for spamming, automated bulk content, or disinformation.

The User is responsible for the content created using the Platform and for its further use.

6. Operator Rights and Obligations

• The Operator ensures the functionality and security of the Platform to the maximum extent possible.
• Reserves the right to modify or temporarily limit service availability at any time (e.g., for maintenance).
• The Operator is not responsible for damages caused by improper use of the service, data loss, or system outages.
• The Operator is not responsible for legal or business consequences of AI-generated content.

7. Intellectual Property

• The Platform, its design, databases, AI models, and software are protected by copyright and are the property of MARKETING EXPERTS
• The User has the right to use the results (generated content) without time limitation, provided they fulfill the terms of use and payment.
• In case the AI-generated content contains elements protected by third-party copyright, the Operator is not responsible for their further use.

8. Personal Data Protection

• Personal data protection is governed by a separate document Privacy Policy (GDPR).
• The Operator processes personal data exclusively for the purpose of providing services and communicating with the User.
• The User may contact support at info@sockomat.cz at any time regarding their data or its deletion.

9. Claims and Withdrawal from Contract

• Digital services are provided immediately after payment and their nature excludes the right to withdrawal according to §1837 letter l) of the Civil Code.
• In case of technical problems, the User may contact support at info@sockomat.cz.
• Claims will be resolved individually, with the aim of finding a fair solution.

10. Final Provisions

• The Operator reserves the right to change these Terms at any time.
• Changes to the Terms will be communicated to the User electronically or by publishing an updated version on the website.
• Legal relationships between the Operator and User are governed by the laws of the Czech Republic.
• All disputes will be resolved by the competent court in the Czech Republic.

In Prague on June 1, 2025

MARKETING EXPERTS

Company ID: 141 23 987

Registered office: Rybná 716/24, Staré Město, 110 00 Prague 1

e-mail: info@sockomat.cz

web: www.sockomat.cz